Not all customer moments are created equal. Are you measuring the ones that matter most?
Every interaction in the customer journey offers an opportunity—but only a few are truly make-or-break. Understanding these high-impact moments is the key to improving retention, loyalty, and long-term growth.
Join the experts at Sogolytics for a deep dive into Customer Journey Analytics and learn how to uncover and act on the insights that really move the needle.
In this session, you'll learn how to:
✔ Map your customer journey to identify friction points and moments of truth
✔ Use analytics to spotlight the stages that most influence loyalty and churn
✔ Align feedback and behavioral data to reveal patterns that drive growth
✔ Apply journey insights to improve customer experience and boost lifetime value
🔍 Why it matters:
Research shows that 86% of buyers are willing to pay more for a better experience—but you need the right data to deliver what truly matters. Journey analytics connects the dots between experience and impact, helping you prioritize what works.
🎯 Who should attend:
This session is ideal for customer experience leaders, marketers, and product teams who want to:
👉 Register now to discover how customer journey analytics can turn insights into growth!
[Can't make it? Sign up and we'll send the recording!]
Every interaction in the customer journey offers an opportunity—but only a few are truly make-or-break. Understanding these high-impact moments is the key to improving retention, loyalty, and long-term growth.
Join the experts at Sogolytics for a deep dive into Customer Journey Analytics and learn how to uncover and act on the insights that really move the needle.
In this session, you'll learn how to:
✔ Map your customer journey to identify friction points and moments of truth
✔ Use analytics to spotlight the stages that most influence loyalty and churn
✔ Align feedback and behavioral data to reveal patterns that drive growth
✔ Apply journey insights to improve customer experience and boost lifetime value
🔍 Why it matters:
Research shows that 86% of buyers are willing to pay more for a better experience—but you need the right data to deliver what truly matters. Journey analytics connects the dots between experience and impact, helping you prioritize what works.
🎯 Who should attend:
This session is ideal for customer experience leaders, marketers, and product teams who want to:
- Strengthen customer loyalty and retention
- Optimize feedback collection across the journey
- Make smarter, data-driven experience decisions
👉 Register now to discover how customer journey analytics can turn insights into growth!
[Can't make it? Sign up and we'll send the recording!]