Your customers and employees are on a journey. Are you listening at the right moments?
Every experience is made up of meaningful moments—and collecting the right feedback at the right time is the key to making those experiences better. In this Learn More session, we’ll guide you through how to build and manage experience journeys within the Sogolytics platform.
From mapping key moments to setting up touchpoint projects and assigning journey tags, you’ll walk away ready to track the metrics and drivers that matter most—so you can improve engagement, satisfaction, and retention.
Whether you’re just getting started or you’re ready to scale with automation, you’ll find tips, tools, and tactics to help improve delivery, participation, response rates, and data quality.
Build a Better Customer Journey
In this session, we’ll focus on building and managing a customer journey framework in Sogolytics. Learn how to connect key touchpoints, tag projects, and capture insights across the full customer lifecycle—from first impressions to long-term loyalty.
You'll learn how to:
See you soon! 🙂
Every experience is made up of meaningful moments—and collecting the right feedback at the right time is the key to making those experiences better. In this Learn More session, we’ll guide you through how to build and manage experience journeys within the Sogolytics platform.
From mapping key moments to setting up touchpoint projects and assigning journey tags, you’ll walk away ready to track the metrics and drivers that matter most—so you can improve engagement, satisfaction, and retention.
Whether you’re just getting started or you’re ready to scale with automation, you’ll find tips, tools, and tactics to help improve delivery, participation, response rates, and data quality.
Build a Better Customer Journey
In this session, we’ll focus on building and managing a customer journey framework in Sogolytics. Learn how to connect key touchpoints, tag projects, and capture insights across the full customer lifecycle—from first impressions to long-term loyalty.
You'll learn how to:
- Map the customer journey with meaningful feedback moments
- Set up touchpoint projects and assign journey tags
- Choose the right metrics and drivers to measure what matters
- Analyze journey-based data for actionable CX insights
See you soon! 🙂
