Want to deliver better experiences? Start with better "X" projects!
Whether you're collecting feedback from customers or employees, the quality of your project design determines the value of your results. In this Learn More session, we’ll focus on how to build high-impact CX projects that capture meaningful insights—so you can drive real improvement.
From metrics and key drivers to open-ended questions, we'll walk through how to make your projects more powerful, insightful, and actionable.
Build Better Customer Experience Projects
Your customers are have plenty of feedback, but are you asking the right questions? This session focuses on designing better CX projects that uncover what really matters to your customers—so you can improve retention, satisfaction, and loyalty.
We’ll cover how to:
🎯 Ideal for: Customer experience leaders, support managers, and anyone using Sogolytics for CX feedback.
Who should attend?
This training is perfect for current Sogolytics users who want to:
✔️ Build stronger, more targeted feedback projects
✔️ Improve insights from both CX and EX programs
✔️ Take action based on meaningful, reliable results
See you soon! 🙂
➡️Interested in learning more about building better employee experiences? Check out the EX session here!
Whether you're collecting feedback from customers or employees, the quality of your project design determines the value of your results. In this Learn More session, we’ll focus on how to build high-impact CX projects that capture meaningful insights—so you can drive real improvement.
From metrics and key drivers to open-ended questions, we'll walk through how to make your projects more powerful, insightful, and actionable.
Build Better Customer Experience Projects
Your customers are have plenty of feedback, but are you asking the right questions? This session focuses on designing better CX projects that uncover what really matters to your customers—so you can improve retention, satisfaction, and loyalty.
We’ll cover how to:
- Choose strong, relevant CX metrics that align with business goals
- Identify key drivers to reveal what’s influencing those metrics
- Ask targeted open-ended questions that bring context and depth to the numbers
🎯 Ideal for: Customer experience leaders, support managers, and anyone using Sogolytics for CX feedback.
Who should attend?
This training is perfect for current Sogolytics users who want to:
✔️ Build stronger, more targeted feedback projects
✔️ Improve insights from both CX and EX programs
✔️ Take action based on meaningful, reliable results
See you soon! 🙂
➡️Interested in learning more about building better employee experiences? Check out the EX session here!
