Predictive Retention: How to Spot Customer Churn Before It Happens

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Date and time

Thursday
6
November
8:30 pm EST
Register Now!

Predictive Retention: How to Spot Customer Churn Before It Happens

Rising acquisition costs and growing churn are forcing leaders across industries to rethink their customer strategies. The stakes are high: revenue resilience, customer trust, and long-term growth all depend on keeping the customers you already have.
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Join Sogolytics live for a practical session unpacking insights from our latest retention strategies—and what leaders can do right now to spot churn risks before it’s too late.


In this webinar, you’ll learn how to:
  • Recognize the early warning signals of churn hiding in customer data
  • Build an explainable risk score that helps teams prioritize at-risk accounts
  • Apply proven playbooks that turn detractors and passives into promoters
  • Create a 90-day plan to prove ROI and reduce churn

This session is for leaders who are ready to:
  • Protect revenue in a cost-conscious market
  • Act on churn signals before renewal deadlines arrive
  • Build stronger, longer-lasting customer relationships

Join us as we share the playbook for predictive retention—and help you transform churn risk into growth opportunities.

Hosts:
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MELISSA KRUT
VP of Success, Sogolytics

With experience in training, building culture, and implementing technology solutions to support customer and employee experience, Melissa's focus is on empowerment, understanding, and, of course, success.

IAN CROWLEY
Director of Sales, Sogolytics

With over a decade of experience driving customer engagement and revenue growth across global markets, Ian leads sales strategy and client success at Sogolytics. Passionate about data-driven storytelling, he helps organizations translate feedback into measurable business outcomes and stronger customer relationships.



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