Uncovering the Secret to Delivering
VIP-Level Resident Experience 


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Your mission: To provide high-quality service while maximizing resources and doing more with less.
 
To achieve this mission, you need high-quality real-time data. Unfortunately, inadequate feedback systems throughout the resident journey can result in missed chances to deliver VIP-level experiences.

Long-term care organizations face a unique blend of resident and employee experience challenges—and they need a solution to help them navigate the rapidly churning market and come out on top.  

Ready to see how you can optimize experiences and build greater opportunities for growth? Join our webinar!
 
​​​​​​​Key takeaways: 
  • How to use surveys as strategic business drivers  
  • How to capture a holistic view of resident experience across touchpoints 
  • How to shift from point-in-time reports to actionable analytics  
  • How to manage compliance, risk, and your reputation 
  • How to optimize with cost-efficient, resource-responsible solutions

Don’t wait! Register now to transform your resident experience.
Meet your hosts:

BRIAN GRAVITT
VP of Patient Experience (PX) Division, Sogolytics


Brian is a healthcare sales and marketing leader who focuses on enabling providers to deliver better patient experiences, more equity in healthcare access, and transparency of care outcomes.


KATY SHORKEY
Director of Marketing & Brand Strategy, Elevate Care


Katy's experience and expertise connect the core values of healthcare with the magic of marketing: storytelling, building relationships, and developing stronger brands. Balancing both resident and employee engagement priorities, she works to improve experiences for all.


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